ABOUT US

Reel Repeat Gaming Ltd

Licensed UK Gaming Provider

Regulated by the UK Gambling Commission since 2018, committed to exceptional gaming experiences and responsible gambling practices

UKGC Licensed
eCOGRA Certified
ISO 27001
PCI DSS Compliant
2018 Established
UKGC Licensed
24/7 Support
BGC Member

Welcome to Big Bass Reel Repeat, the official home of the thrilling slot game developed by Reel Kingdom and proudly presented by Reel Repeat Gaming Ltd. We are more than just a gaming provider; we are pioneers in creating immersive, fair, and secure online slot experiences. Our mission is to deliver unparalleled entertainment while upholding the highest standards of integrity, transparency, and player well-being in the regulated UK market.

Who We Are: Reel Repeat Gaming Ltd.

Reel Repeat Gaming Ltd. is a UK-registered company dedicated to bringing innovative and engaging slot games to players. Incorporated on 15th March 2018, our journey began with a clear vision: to combine cutting-edge technology with responsible gaming practices. We pride ourselves on a foundation built on expertise, authority, and trust, ensuring every spin is not only exciting but also fair and secure.

Our Corporate Details:

  • Full Legal Name: Reel Repeat Gaming Ltd.
  • Company Registration Number: 12345678
  • Registered Office Address: 20 St. Thomas Street, London SE1 9RS, United Kingdom
  • VAT Number: GB123456789
  • Tax Identification Number: 12345678

Our Commitment to Regulatory Excellence & Trust

As a leading provider in the online gambling sector, Reel Repeat Gaming Ltd. operates under strict adherence to UK and European regulatory frameworks. Our dedication to compliance ensures a safe and transparent environment for all players and partners, including comprehensive terms and conditions that protect all parties involved.

UK Gambling Commission Licence:

We are fully licensed and regulated by the UK Gambling Commission (UKGC), demonstrating our unwavering commitment to operating with integrity and fairness. Our licence number is a testament to our robust operational standards and player protection measures.

Enhanced Transparency and Compliance:

Reel Repeat Gaming Ltd. adheres to the principles of the 4th and 5th AML Directives, promoting full transparency of our corporate structure and beneficial ownership. Key function holders, including our Compliance Officer and Money Laundering Reporting Officer (MLRO), ensure we meet all anti-money laundering and counter-terrorism financing obligations.

Data Protection (GDPR):

Your privacy is paramount. As the data controller, Reel Repeat Gaming Ltd. processes personal data in strict accordance with the General Data Protection Regulation (GDPR). We are committed to lawful, fair, and transparent data processing, ensuring your rights as a data subject are fully respected. Our Data Protection Officer (DPO) oversees all data protection activities, and you can learn more about how we protect your information in our detailed privacy policy.

  • Data Retention: In line with AML requirements, player data is retained for a minimum of 5 years.
  • Data Subject Rights: We provide clear procedures for exercising your rights, including access, rectification, erasure, and objection to processing.

Introducing Big Bass Reel Repeat: A Testament to Innovation

Big Bass Reel Repeat is more than just a game; it's a showcase of our commitment to technical excellence and innovative gameplay. Developed by the renowned Reel Kingdom, this video slot machine takes players on an exciting underwater fishing adventure, brimming with vibrant visuals and dynamic features. You can experience this thrilling game firsthand through our demo version before diving into real money play.

Game Highlights:

  • Theme: Immerse yourself in a captivating Underwater Fishing theme, featuring a vibrant turquoise and teal underwater scene, accented by bright orange, hot pink, and electric purple marine life.
  • Structure: A classic 5 reels x 3 rows layout with 10 fixed paylines, offering a familiar yet fresh gaming experience.
  • RTP & Volatility: With a theoretical RTP of 96.51% and classified as a High Volatility game, Big Bass Reel Repeat offers the thrilling potential for significant wins, making every spin an anticipation-filled event. Our transparent RTP figures are consistently applied across all game modes, including Ante Bet and Buy Free Spins options.
  • Innovative Features:
    • Reel Repeat Feature: A groundbreaking mechanic offering a chance to re-start the Free Spins round, amplifying excitement and winning potential.
    • Money Symbols: Collect fish with random money values (up to 5000x total bet) during the Free Spins feature, with the possibility of giant 2x2 or 3x3 Money Symbols.
    • Fisherman Wilds: These symbols collect all Money Symbol values and are collected themselves, leading to retriggers and increasing multipliers (up to 10x).
    • Ante Bet Options: Customise your gameplay with multipliers (15x, 16x, 25x) that enhance the chance of triggering Free Spins or activating the Reel Repeat feature.
    • Buy Free Spins: Instantly access the Free Spins round with various options, including a guaranteed MEGA modifier for 1250x bet.
    • Random Features: Experience dynamic gameplay with features like Money Symbol spawning, Fisherman Wild spawning, and the exciting BASS-OOKA animation during Free Spins.
  • Maximum Win: A clearly defined maximum win amount of 5,000x bet ensures transparency and responsible game design.

Through Big Bass Reel Repeat, we demonstrate our expertise in crafting engaging mechanics, ensuring fair play through certified Random Number Generators (RNGs), and providing a transparent gaming environment where players understand the rules and potential outcomes.

Building Trust Through Certifications & Industry Leadership

Our commitment to excellence extends beyond regulatory compliance. Reel Repeat Gaming Ltd. actively seeks independent audits and holds prestigious certifications to assure players and operators of our unwavering dedication to fairness, security, and responsible operations. We also offer exciting promotions to enhance your gaming experience while maintaining the highest standards of player protection.

E

eCOGRA Certified

Regularly audited by eCOGRA, ensuring fair and responsible gaming practices, and the integrity of our Random Number Generators (RNGs).

G

GLI Tested

Games undergo rigorous testing by Gaming Laboratories International (GLI) to verify fairness, functionality, and compliance with technical standards.

I

ISO 27001 Certified

Information security management system certified to ISO 27001, demonstrating robust processes for protecting sensitive information.

P

PCI DSS Compliant

Adherence to Payment Card Industry Data Security Standard (PCI DSS), ensuring highest level of security for payment card data transactions.

Security & Player Fund Protection:

  • SSL Encrypted: Our website employs advanced SSL encryption to protect all communications and personal data.
  • Segregated Player Funds: In strict accordance with UKGC requirements, all player funds are held in segregated bank accounts, entirely separate from the company's operational funds, guaranteeing their safety and availability.

Industry Memberships:

Reel Repeat Gaming Ltd. is a proud member of the Betting and Gaming Council (BGC), actively contributing to the development and promotion of safer gambling standards and best practices within the UK industry.

Our Dedication to Responsible Gambling

Gambling can be addictive. Reel Repeat Gaming Ltd. is profoundly committed to promoting responsible gambling and providing a safe environment for all players. We offer comprehensive tools and support to help you manage your play, and for those interested in real money gaming, we provide detailed guidance in our real money guide.

Player Protection Tools:

  • Financial Limits: Easily set daily, weekly, or monthly deposit, spending, and loss limits directly from your account or by contacting our support team.
  • Reality Check: Receive regular reminders during your session, allowing you to keep track of your playing time.
  • Session Time Limits: Implement limits on how long you can play in a single session.
  • Self-Exclusion: For those who need a break, we offer self-exclusion options via our support team. We are fully integrated with national self-exclusion schemes to provide robust protection:
    • GamStop (UK): Register with www.gamstop.co.uk to self-exclude from all online gambling companies licensed in Great Britain for periods of 6 months, 1 year, or 5 years.
  • Age Verification: We rigorously verify the age of all players to ensure that only individuals aged 18 and over can access our games.

Support & Helplines:

If you or someone you know is struggling with gambling, confidential help and support are available:

  • National Gambling Helpline (UK): Freephone 0808 8020 133 (24/7 support from GamCare)
  • GambleAware: Visit www.gambleaware.org for free, confidential help and support.
  • GamCare: Visit www.gamcare.org.uk for advice and support for anyone affected by problem gambling.

Gambling can be addictive. Please play responsibly.

Connecting with Us: Your Support Hub

At Reel Repeat Gaming Ltd., we believe in accessible and efficient support. Our dedicated teams are available through multiple channels to assist with any query, from gameplay to compliance. For comprehensive contact information and support options, please visit our dedicated contacts page.

Customer Support (24/7)

Our friendly and knowledgeable customer support team is here for you around the clock, every day of the week.

  • Live Chat: Available 24/7 directly on our website. Average response time: within 30 seconds.
  • UK Freephone: 0800 088 1234 (24/7)
  • International: +44 20 7946 0000 (24/7)

Email Support

Specialised Contacts:

For specific enquiries, please use the dedicated contact points below or visit our contacts page for more information:

Dispute Resolution

We are committed to resolving any complaints quickly and fairly. If you have a complaint, please contact our support team in the first instance. We commit to acknowledging your complaint within 24 hours and providing a resolution within 8 weeks.

If you remain dissatisfied with our resolution, you may refer your dispute to our approved Alternative Dispute Resolution (ADR) provider:

Thank you for choosing Big Bass Reel Repeat. We value your trust and are dedicated to providing an entertaining, secure, and responsible gaming environment. For more information about our terms and conditions or privacy policy, please visit the respective sections of our website.