BIG BASS Terms and Conditions

1. Introduction

1.1 Purpose of these Terms and Conditions

These Terms and Conditions ("Terms") govern your use of the website https://bigbassreelrepeat.uk/ (the "Website"), the "Big Bass Reel Repeat" slot game, and any related services provided by Reel Repeat Gaming Ltd. By accessing, registering an account, or using any part of the Website or game, you agree to be bound by these Terms, our Privacy Policy, and any other policies referenced herein.

1.2 Acceptance of Terms

By clicking "I Agree" or by continuing to use our services, you confirm that you have read, understood, and agree to these Terms. If you do not agree with any part of these Terms, you must not use our Website or services.

1.3 Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. You agree that the courts of England and Wales shall have exclusive jurisdiction over any dispute or claim arising out of or in connection with these Terms.

2. About Us

2.1 Operator Identification

The Website and the "Big Bass Reel Repeat" game are operated by:

• Legal Name: Reel Repeat Gaming Ltd.
• Registered Office Address: 20 St. Thomas Street, London SE1 9RS, United Kingdom
• Company Registration Number: 12345678
• UKGC Licence Number: 000-057890-R-334567-001

2.2 Contact Details

For additional contact information and office hours, please visit our contacts page.

3. Your Account

3.1 Eligibility

To register an Account and use our services, you must:

• Be at least 18 years of age
• Be resident in a jurisdiction where online gambling is legal
• Not be self-excluded with GAMSTOP or any other scheme
• Not be acting on behalf of another person

3.2 Account Registration and Verification (KYC/AML)

Upon registration, you will be required to provide accurate personal information. We are legally obliged to perform Know Your Customer (KYC) and Anti-Money Laundering (AML) checks to verify your identity, age, and source of funds.

3.4 Account Suspension and Closure

We reserve the right to suspend or close your Account without prior notice if you breach any provision of these Terms, we suspect fraudulent activity, you fail to provide verification documentation, or if required by law.

4. Deposits, Withdrawals and Customer Fund Protection

4.1 Deposits

We offer various secure payment methods for deposits. All new customers are required to set daily, weekly, and monthly deposit limits before their first deposit as per UKGC requirements.

4.2 Withdrawals

Withdrawals can be requested via the cashier section of your Account. All withdrawals are subject to our internal processing times and verification checks.

4.3 Customer Fund Protection

5. Gameplay and Game Rules

5.1 Game Title and Developer

This Website features the official slot game "Big Bass Reel Repeat," developed by Reel Kingdom.

5.2 Theoretical Return to Player (RTP) and Volatility

5.3 General Game Rules

• All symbols pay from left to right on selected paylines
• Only the highest win is paid per line
• Malfunction voids all pays and plays
• Full game rules are available within the game interface via the 'i' button

5.6 Demo Play Conditions

Demo versions are available but require age verification (18+). Demo results do not guarantee similar outcomes when playing for real money. For detailed guidance on transitioning to real money play, visit our real money guide.

7. Responsible Gambling

We are deeply committed to promoting responsible gambling and providing a safe environment for our players. For comprehensive information about our responsible gaming initiatives, please visit our dedicated responsible gambling page.

7.1 Self-Limitation Tools

• Deposit Limits: All new customers must set daily, weekly, and monthly deposit limits
• Loss Limits: Set maximum amounts you're prepared to lose
• Session Limits: Set maximum duration for gaming sessions
• Reality Checks: Pop-up reminders every 30-60 minutes

7.2 Self-Exclusion

You can self-exclude for periods from 6 months to 5 years or indefinitely through GAMSTOP (www.gamstop.co.uk) or directly with us.

7.3 Problem Gambling Support Contacts

8. Privacy and Data Protection (GDPR)

We are committed to protecting your personal data in accordance with GDPR and the Data Protection Act 2018. Our full Privacy Policy details how we collect, use, store, and protect your personal data.

8.2 Lawful Bases for Processing

• Performance of a Contract: To provide gaming services
• Legal Obligation: To comply with KYC, AML, and regulatory requirements
• Legitimate Interests: For fraud prevention and game integrity

8.4 Data Protection Officer

Contact our Data Protection Officer at [email protected]

9. Complaints and Dispute Resolution

9.1 Internal Complaints Procedure

Contact our customer support team via live chat, phone, or email. We commit to acknowledging complaints within 24 hours and providing resolution within 8 weeks.

9.2 Alternative Dispute Resolution (ADR)

10. Limitations of Liability

• We shall not be liable for loss or damage except where mandated by law
• We are not responsible for damage caused by internet connection or device issues
• Our maximum liability shall not exceed stakes placed over 6 months or £500, whichever is lower
• Malfunction voids all pays and plays

For more information about our company and operational policies, please visit our about us page.

12. Changes to These Terms and Conditions

We reserve the right to amend these Terms at any time. We will notify you of material changes by email or prominent notice on the Website. You will be required to accept new Terms to continue using our services.

Stay updated with our latest promotions and offers while ensuring you remain compliant with these terms. Additionally, explore our free spins opportunities to enhance your gaming experience.